Why the fee is low
Supporters pay into your own Stripe account. We never hold your money, so we take very little: nothing on tips, 5% on memberships and shop sales.
You pay Stripe's processing rate directly, and Stripe pays you on its own schedule.
Payouts
How you get paid, and what it costs.
Supporters pay straight into your own Stripe account. Below is what that costs and when the money reaches your bank.
Methods
Paid through your own Stripe account.
| Stripe | |
|---|---|
| Platform fee | 0% on tips, 5% on memberships and shop |
| Card processing | Stripe's rate, on your account |
| Transfer fee | None from thx.so |
| Payout schedule | Stripe's own schedule |
| Minimum payout | None from thx.so |
| Refunds and chargebacks | Handled in your Stripe account |
| What you provide | Identity check with Stripe |
| Where the money lands | Your own Stripe account, then your bank |
Timeline
From a supporter's card to your account.
01
Connect Stripe
Stripe checks your identity and your bank details once. Your page starts accepting payments as soon as Stripe approves the account.
02
Someone supports you
A tip, a membership renewal, or a shop order. The payment goes into your Stripe account, not ours.
03
Stripe pays your bank
Stripe sends your balance to your bank on its own schedule, usually every few days. You can follow each payout from your dashboard.
Detail
The parts worth reading.
Before your page can take payments
Your page accepts payments once your Stripe account is fully set up. Until then supporters can visit your page, read your posts and see your tiers, but they cannot pay.
Setup happens on Stripe's own pages. We never see your identity documents or your bank account number.
Refunds and chargebacks
Because payments sit in your Stripe account, refunds and chargebacks are settled there too. Stripe deducts them from your balance and shows you each one.
FAQ
Questions creators actually ask.
When exactly do I get paid?
Payouts follow Stripe's own schedule and usually arrive every few days, without waiting for month end.
Is there a minimum payout?
thx.so sets none. Stripe pays out whatever balance is available on its schedule.
Can I be paid in my own currency?
Stripe pays out to the bank account you connect, in a currency that account supports. You choose it during Stripe setup.
Does thx.so take a cut of the card processing fee?
No. Card processing is charged by Stripe on your own account and never touches us. Our platform fee is the only thing we keep.
What if Stripe is not available where I live?
Contact us. We can tell you what your options are and let you know when that changes.
What happens if a supporter asks for a refund?
The refund comes out of your Stripe balance. If the balance is too low, Stripe takes it from your next payments.